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  Need Help?
   
 
 

We are committed to make investing in securities easy and affordable. We have tried to answer most of the commonly asked questions in our FAQ page but we realize that you may have other questions you'd like to ask or have comments you'd like to pass along.

E-mail us or call us - we value your comments, suggestions!


Contact Information:
 

Member Care Hours:
Monday through Friday - 9 am to 5 pm Monday – Friday EST
(with the exception of NYSE holidays)

Email us: [email protected]
Call us toll-free: 888-620-6050

Real-time market orders can be submitted 24 hours a day. Market orders submitted when the market is closed (4:00pm to 9:30am EST M-F) will be held in queue and submitted when the market reopens.